Decoding the Patient Consultation in 7 Steps – 5 Part Series

Delivering a superb consultation is no accident – learn the secret to crafting a winning, patient-centric consultation.

Successful relationships with customers occur as a result of great connections in consultation, and great connections do not happen by accident – they are carefully crafted and expertly delivered.

This simple, 7 step guide to delivering a successful, customer centric consultation will give you all of the tools that you need to successfully credential your service, set and manage expectations and create long-standing and referral generating relationships with your key asset – your customers!

Utilising patient and practitioner feedback and expertise, we have developed a simple consultation guide that will ensure the consistent delivery of a high quality customer experience. It will allow you to open up your customers quickly and effectively and build effective treatment plans that address their true aesthetic concerns.

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